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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Saba Z

Saba Z

December 4, 2024

5  out of  5
rating by Saba Z
"Elody, Jamila, and the entire team are excellent to work with. They listen to your concerns, and come up with appropriate solutions in no time. Thank you!"
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Bruno Menjivar

September 17, 2024

5  out of  5
rating by Bruno Menjivar
"I would definitely keep doing business with Elody and Jamila they’re the best insurance agents I had ever interacted with, fast responding to any questions regarding my car insurance, very fast and easy to add another vehicle to my policy and they always help you get the best price for you. If you speak Spanish Elody is the best agent to go with…"
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Angel

August 28, 2024

5  out of  5
rating by Angel
"Elody is the best insurance agent i’ve ever come across, she has helped me fully and throughly understand my car insurance and how it works. She has maximized all the help she can give me within saving to perks and advice on how to make the entire process better for me. I even asked her to me my personal agent just because of how great, informative and knowledgeable she is. Elody actually WANTS to help you and loves and is great at her job and she showed me that while helping me. Every other insurance company never made me feel more welcomed or even did the simple task as explaining and breaking everything down to me for me to understand like she did. She actually cares about her customers. I’d say she needs a raise, State Farm you have a great employee on your hands. You really do, Thankyou Elody!!!!!!!!!"
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Miracle Thompson

July 29, 2024

5  out of  5
rating by Miracle Thompson
"Miss Coleman and Elody are the best insurance agents ever as a teen driver they have showed me the importance of driving safe and saving money. They even helped me with my first credit card. They are my friends for life."
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Ajadi Corbett

July 29, 2024

5  out of  5
rating by Ajadi Corbett
"Their team is reliable, accessible and experienced."
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Phyllis Coleman

July 19, 2024

5  out of  5
rating by Phyllis Coleman
"Very reliable and professional."
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Brenda Williams-Cole

July 18, 2024

5  out of  5
rating by Brenda Williams-Cole
"I contacted Ms Jamila because I need to transfer my insurance from North Carolina back to Maryland.. She was so professional and caring.. She got everything taken care of so promptly. I have been a client of State Farm for 30 years and have always had great experiences ."
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Calvin Hardison

March 6, 2024

5  out of  5
rating by Calvin Hardison
"Her company and co workers are really good at what they are doing!! So happy to be apart of state farm!!!"
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Mari “Tru” Cooper

July 17, 2023

5  out of  5
rating by Mari “Tru” Cooper
"Very quick service and gotten exactly what I needed. Also was able to answer additional questions which was definitely awesome especially since I'm a first-time renter excellent customer service."
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Nancine Daniels

May 15, 2023

1  out of  5
rating by Nancine Daniels
"A horrible experience just trying to get a quote.."
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robert bozman

March 27, 2023

5  out of  5
rating by robert bozman
"This agency reflects the Good Neighbor values instilled by State Farm. Once you open the door you can feel the sense of family and helping attitude. You won't go wrong giving this agency a call or stop by . You will be glad you did."
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Shevon Conley

May 24, 2022

5  out of  5
rating by Shevon Conley
"She’s great and very professional"
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Sabrelle Lewis

August 10, 2021

5  out of  5
rating by Sabrelle Lewis
"I have been with Jamila Coleman’s agency for YEARS ! Although it was a rocky start in the beginning because “I didn’t understand auto insurance” Jamila and her staff proceeded to help me ! Oscar was one of my favorite individuals in the office he always greeted me kindly and assisted me through all of my needs. I decided to send the office a Pizza and a few sodas because I truly APPRECIATE THEM ! !"
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Davide Hawkins

January 8, 2021

5  out of  5
rating by Davide Hawkins
"Excellent service"
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Evie Cisneros

October 21, 2020

5  out of  5
rating by Evie Cisneros
"The best insurance agent ever. Thank you Ms. Jamila"
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Khadijah Lewis

August 6, 2019

1  out of  5
rating by Khadijah Lewis
"I wasn't with them long because I signed up for autopay and when it was time for me to renew my policy I called to make a payment and I was informed that somehow they had lost my card information and also that they cancelled my policy because of it. Even then I was willing to forgive and forget and just reactivate my policy but then I was told my rate had increased by almost $100 and I had to pay the last 4 months on top of the new amount. I politely declined. I now am with another insurance company and got a rate even lower than my initial rate that State Farm gave me. I want to personally thank them for the insurance lapse they caused me to receive because they failed to inform me they lost my information. Never again!!!"
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Pam W

May 24, 2017

1  out of  5
rating by Pam W
"The entire office is ghetto and very unprofessional, tacky, lack of knowledge in the business. They rarely answer the phones when they do they are all lost and have no understanding of clients accounts give wrong info. they jacked my account up as well as my husbands account on more than one occasion. There is always different faces in the offices no one stays longer than 6 months. When calling and asking to speak with Ms. Coleman she is either never there or on the other line and she never return calls. They lie a lot and give wrong information out. Ms. Coleman has no clue what she is doing and neither does her 6 month staff crew which consists of 2 or 3 people. I have really learned my lesson when choosing convenience over knowledge and professionalism. I originally was looking for a great insurance agency that covered professionalism, courtesy, experience like anyone would expect. But I got just the opposite. So, if your looking for low class, high staff turn over, not much experience, lie on a regular, and never available. Then Jamila Coleman would be the agent for you. My husband and I left convenience for experience and I must say we are incredibly "HAPPY"!!!! I could go on and on about all the wrong doing that have been displayed by MS. Coleman office but there is not enough time in the day. I didn't want to give any star rating above because she should be closed down and reported to the BBB which I'm doing next. But unfortunately the only way to post my review I had to click a star. So please be aware of JAMILA COLEMAN in Fort Washington Md.!!!!!!!!!!!!!!"
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Nukeasha Watson

February 11, 2017

5  out of  5
rating by Nukeasha Watson
"Very pleasant employees within office."